When you think of a cleaning company, what sort of thing comes to mind? The likelihood is that it’s just the people who come in after everyone’s gone home and get the office ready for work the next day.
We’ve been helping keep businesses clean in a sustainable way for over 40 years and, in that time, we’ve not only gained experience that makes us the experts at what we do, we’ve also learnt what really matters to our clients.
Unlike other companies, we take the time to get to know each of the businesses we work with personally. That’s not all though. Here’s some of the other reasons why we’re a little bit different to your typical cleaning company:
We build brilliant relationships with our clients
As well as being brilliant at keeping workplaces clean, we also pride ourselves on being brilliant at building relationships with the businesses who use our services. Did you know that some of our clients have been with us for over 20 years? They stay with us because we take the time to get to know them and really care about their business and how we can help make it a success, as well as our second-to-none service.
We try and help businesses in more ways than one
We always strive to provide our clients with the first-class cleaning service that they’ve come to expect from us over the years but, where we can, we also like to go the extra mile for the businesses that we work with too. Over the years, we’ve expanded from being simply a cleaning company to providing a wider range of services meaning we can help you with anything from laundry to changing lightbulbs and even gritting and snow ploughing.
We make sure we pay attention to the details
Through building strong relationships with the businesses that we provide services for, we take the time to know what’s important to them. After all, what looks good to one company might be different to what looks good to another. Whatever services we provide to our clients, we always make sure we pay attention to the details, however small, so that we leave each working environment exactly the way that it should be.
We like to keep the conversation going
Keeping in touch with our clients on a regular basis is incredibly important to us. It gives us the opportunity to make sure that they’re happy with the service we’re providing, iron out any issues and work with them to see if there’s anything we can do differently to help them in a better way. Having been in business for over 40 years ourselves, we understand that things change, sometimes unexpectedly. Keeping up to date with what’s happening in our clients’ world allows us to explore other ways that we can support them.
We always make sure our clients can talk to us when they need to
Even though we’ve grown over the years, we still strive to provide the personal service that our clients have come to know. We always do our best to make sure they can get in touch with us whenever they need to and we pride ourselves on being a company that keeps the conversation going. It’s the basis for the great relationships we build with everyone we work with and gives clients the reassurance that there’s always someone to talk to if they encounter a problem.
We do our best to solve problems as quickly as we can
Because we form such strong relationships with everyone we work with, we’re able to keep an open dialogue with them too. If there’s ever a problem, we always make sure that there’s a manager available to talk to so that we can react quickly and resolve the issue before it causes any disruption to them running their business. Getting to know who we work with also means we get to know what works best for them so, when we do need to find a solution to a problem, we can tailor it to their individual needs.
We’re open to suggestions
Working with businesses of all shapes and sizes, we know that each one is different and that some things that work well for one company may not work as well for another. With that in mind, we encourage clients to come with us with suggestions for new methods or services that they think might work well for them so that we can explore each one together. We especially love exploring new ways to improve our sustainability and always welcome new ideas on being green.
We’re forward thinking and full of good ideas
We’re not just a cleaning company, we help our clients with other aspects of facilities management too. We often assist in the roll out of their green initiatives, like recycling programmes, and help them become more sustainable in other ways across their operations. Other sustainable solutions that we offer range from introducing them to more sustainable suppliers for their consumables to helping them reduce the waste of utilities like water and electricity.
These are just some of the reasons why we’re different to other cleaning companies but, more than anything else, what sets us apart is that we’re people who really care about your cleaning and supporting your business in a sustainable way.
We’ve been trusted by businesses in the South East for over 40 years, get in touch to find out more about how we can help you keep your company clean whilst staying green.